FAQ

As a new customer, if a withdrawal method isn’t available, it’s usually because the verification process hasn’t been completed yet. This requirement also applies to other Parimatch withdrawal issues. To verify your account successfully, please follow the steps below.

Primary Parimatch Verification:

Primary verification is a straightforward process that every customer can complete. You’ll need a few documents, mainly your Aadhaar card, and make sure the mobile number linked to it is active and accessible.

• Navigate to your account settings and select “Personal Data.”
• Proceed to “Account Confirmation.”
• Click on “Aadhaar Card Verification.”
• Enter your 12-digit Aadhaar card number.
• Input the verification code sent to the mobile number linked to your Aadhaar card.

Your account will be verified shortly after completing these steps.

Requested Parimatch Verification:

This verification is required for customers who created an account but have not used it for a long time. Its purpose is to maintain account quality. Along with the documents needed for Primary verification, you may be asked to provide additional documents.

• For requested verification, you need to contact Parimatch support.
• Provide your email address for verification purposes.
• Hold your Aadhaar card and take a selfie with the email address written on it.
• Attach this selfie and share it with Parimatch customer service.
• Your account will undergo verification promptly upon completion of these steps.

Once your Parimatch ID is verified, you’ll be able to withdraw your winnings.

In Parimatch, your Aadhaar card serves as your ID document for account verification. For primary verification, you only need your Aadhaar card and the mobile number linked to it. Make sure this number is active so you can receive the verification code.

For requested verification, you’ll need your Aadhaar card and an active email address, and you may also be asked to provide additional documents.

To get started, log in to your Parimatch account, go to Account Settings, open the Personal Information section, and follow the instructions for the verification process.

To check the status of your uploaded documents, go to your account settings and open Personal Data → Account Confirmation. There, you can see the current status of your documents along with any notes.

Verification time may vary, as several procedures are involved. Our documents department will review your submissions, and if everything is in order, your account will be verified as quickly as possible.

First, please note that reviewing your documents takes some time. To check the status of your request, go to Personal Data → Account Confirmation. On average, the verification process takes less than 24 hours. If you experience any issues with verification, don’t hesitate to contact our support team.

This process is handled individually for each account and usually takes no more than 24 hours if all required documents are submitted in good quality.

Each betting account is verified separately, so processing times may vary. Please be patient while our documents department reviews your information and approves your account.

There are a few reasons for this situation:

1. You might have an active welcome bonus.
2. You might have used a withdrawal method different from the one you used to deposit funds.
3. You did not use at least 70% of each of your deposits.

To verify your Parimatch account, you only need your Aadhaar card. The primary verification process is quick and straightforward for all users—just ensure the mobile number linked to your Aadhaar is active so you can receive the verification code.

For requested verification, you’ll need your Aadhaar card and an active email address, and you may be asked to provide additional documents. This type of verification applies to customers who have not used their account for an extended period.

Parimatch account verification is required to confirm that the player is over 18 years of age and to help prevent fraud in the gaming and betting process. To withdraw any funds from your Parimatch account, you must complete the verification first.

It is possible to place a bet without verification. You need to complete account verification to withdraw your winnings.

If you are eager to find out how to deposit Parimatch, check out the below-listed directions:

• Open the Parimatch website or mobile app on your device;
• Log in to your account or sign up for a new one;
• After successful Parimatch login click on the option “Deposit”;
• Look through all available payment methods and choose the one you like most of all;

After that, everything depends on the payment method you choose. Simply follow the on-screen instructions, and you’ll be able to fund your account without any issues.

Now that you know how to deposit money in Parimatch, follow these steps, top up your account, and start placing your bets. If you still have any questions, visit the Parimatch Deposit page for more details.

Your deposit may be declined due to technical issues, internet connectivity problems, incorrect payment details, or similar reasons. In such cases, wait a few minutes and try again. If your preferred payment method isn’t available, you can choose an alternative option.
If the issue persists, you can always contact our support team, which is available 24/7.

Please contact Parimatch customer support in India and clearly specify the payment method you used to make your deposit. Let us know whether it was via Perfect Money, debit card, net banking, Astropay, Skrill, Neteller, UPI, PhonePe, IMPS, or cryptocurrency.

Additionally, please provide a screenshot of the transaction showing the amount, date, and time.

The time it takes for deposits to be credited depends on the payment method you choose with Parimatch. Deposits made via debit card or net banking may take up to 5 hours to appear in your account. E-wallets such as Astropay, Skrill, and Neteller are usually processed instantly. Perfect Money transfers typically take around 1 hour, while UPI deposits are credited in about 1.5 hours. Payments made through PhonePe, IMPS, or cryptocurrency are usually credited within 10 minutes.

If your Parimatch deposit shows as pending, please allow some time for our team to resolve it. If a deposit fails to process, you may need to wait up to 14 working days. During this period, the funds will either be credited to your Parimatch account or returned to your payment method.

Please see the detailed instructions on depositing money to a Parimatch India account via PayTM.

In some cases, a payment system may be temporarily unavailable due to technical issues. You can try using a different payment method or wait for some time and try again. If the issue persists, please contact the Parimatch India support team. You can reach them via Parimatch live chat, customer care numbers on messengers, or by email.

A deposit may be declined for several reasons, such as technical issues with the payment method, internet connectivity problems, incorrect payment details, or other factors. Please wait a while and try making the deposit again. If the issue continues, contact our support team for assistance.

Parimatch India supports the most popular payment methods. This includes Perfect Money transfer, deposits via Debit Card, Net Banking, Astropay, Skrill, Neteller, UPI, PhonePe, IMPS, and Crypto.