Responsible Gaming at Parimatch in India

Gambling always involves the risk of losing money. Understanding this fundamental truth helps you approach betting with the right mindset. Parimatch offers multiple tools to help you maintain control over your gaming activity.

Set clear limits before you start playing. Decide how much money and time you can afford to spend. Never chase losses by placing larger bets to recover what you have lost. Gambling should never interfere with your financial obligations or personal relationships.

Treat betting as entertainment, not as a way to earn money. Keep it recreational. Take regular breaks during your sessions. Never gamble when you are upset, stressed, or under the influence of alcohol. Use the self-exclusion and deposit limit features available on our platform to protect yourself.

Monitor your behaviour regularly. If gaming stops being fun and becomes a compulsion, it is time to step back and reassess. Responsible players know when to stop.

Gambling addiction is a serious condition that affects your mental health, finances, and relationships. Recognising the warning signs early can help you take action before the problem worsens.

• You spend more money on betting than you can afford to lose
• You lie to family or friends about your gambling habits
• You neglect work, studies, or personal responsibilities because of betting
• You feel restless or irritable when you try to stop or reduce gambling
• You gamble to escape problems or relieve feelings of anxiety or depression
• You keep betting even after significant financial losses
• You borrow money or sell possessions to fund your gambling
• You have tried to stop or cut down but failed repeatedly
• You think about gambling constantly, even when not playing
• Your relationships suffer because of the time and money you spend on betting

If you recognise several of these signs in yourself or someone you care about, it is important to seek help. Gambling addiction does not go away on its own. Professional support can make a real difference.

Preventing and managing gambling addiction requires honest self-assessment and practical action. Parimatch recommends these steps to help you stay in control.

• Set strict deposit limits on your account and stick to them
• Use self-exclusion tools if you feel you are losing control
• Keep a record of your gambling activity to track spending and time
• Avoid gambling when you are emotional or stressed
• Tell someone you trust about your concerns and ask for their support
• Remove saved payment methods from your account to create a barrier
• Find alternative activities that bring you joy and relaxation
• Seek professional counselling or therapy specialised in addiction
• Join support groups where you can share experiences with others
• Take breaks from gambling regularly to maintain perspective

Remember that asking for help is a sign of strength, not weakness. Recovery is possible when you take the first step and reach out for support.

You do not have to face gambling addiction alone. Several organisations in India provide confidential support and professional guidance to help you recover.

• National Institute of Mental Health and Neurosciences (NIMHANS): Offers counselling and treatment for addiction. Visit their helpline or website for support
• Gamblers Anonymous India: A fellowship of people who share their experiences and support each other in recovery
• iCall Psychosocial Helpline: Provides free telephone and email counselling services across India
• Vandrevala Foundation Helpline: Offers 24/7 mental health support via phone and chat
• Lifeline Foundation: Specialises in addiction recovery and rehabilitation services
• Local mental health clinics: Consult a psychiatrist or counsellor in your city for professional treatment

These organisations understand what you are going through. They can provide the guidance and tools you need to regain control of your life.

If you are struggling with gambling addiction or need assistance with responsible gaming tools, our customer support team is here to help. You can contact Parimatch support through multiple channels.

• Live chat: Available directly on our website for instant assistance
• Email support: Send your queries to our dedicated support email address
• Phone support: Call our helpline during business hours for personalised guidance
• Account settings: Access self-exclusion, deposit limits, and timeout options in your profile
• FAQ section: Find answers to common questions about responsible gaming features

Our team treats all enquiries with confidentiality and respect. We are committed to supporting your wellbeing and helping you use our platform safely.